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British Flag Shopping from the UK? Check out our UK Door-to-Door Program. British Flag

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We’re currently outside our standard support hours. But no worries - if you need assistance, just call or text and leave us a message. We’ll get back to you as soon as our office reopens. You can also view all contact methods here.


On a Shoot Site & Need Urgent Help?

No problem, COBRA offers 24/7 emergency support for show-stopping issues. A technician will respond within 5 minutes.

Please do not use this service for general support.

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  • Emergency 24/7 Support Disclaimer

    COBRA offers a 24-hour support system for on-site emergencies. If you are on a shoot site and encounter a show-stopping issue, please call with your name, contact number, and a brief description. A technician will contact you within 5 minutes.

    Please do not use this service for general support.
    Use one of the other contact methods and note your urgency.

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Welcome to our 'UK Door-to-Door Discount' program, crafted with our UK clients in mind. This program integrates VAT into the final price, enabling a transparent and seamless delivery process, free from unexpected VAT or import fees. In addition, the program offers a discounted 5-7+ day door to door arrival using FedEx International shipping.

Is the shipping discounted and is there US sales tax?

There is no US sales tax and we are extending you discounted shipping rates as part of our commitment to a low cost purchase. The final price is the only price you need to pay and includes shipping and VAT.

How to place an order?

  1. Browse and add products to your shopping cart using our website.
  2. Choose 'UK Door-to-Door' as your payment method.
  3. Receive an email from our support team with the revised order summary and pricing for approval. This is the final price as everything is included including shipping and VAT.

Summarized Weight Tables for Discounted Shipping

Below are the shipping rates based on weight ranges. Upon checkout, the exact shipping price will appear based on the weight of items in your order.

Weight (lbs/kg) Price ($/£)
1 - 25 lbs (0.5 - 11 kg) $8 - $82 (£16 - £64)
25 - 50 lbs (11 - 23 kg) $82 - $142 (£64 - £112)
50 - 100 lbs (23 - 45 kg) $142 - $218 (£112 - £171)
100 - 150 lbs (45 - 68 kg) $218 - $324 (£171 - £254)
150 - 200 lbs (68 - 91 kg) $325 - $432 (£255 - £339)

UK Door-to-Door Program FAQ

No. If you have a registered VAT number, please note that by using our UK Door-to-Door program, you will not be able to claim back the VAT, as COBRA Firing Systems pays the VAT on your behalf. This means that the VAT is not associated with your VAT number, and no VAT receipt will be provided for reimbursement purposes. If you ever have any questions, please contact us, we are happy to help.

Yes. UK Customs and Duties requires all imports to be charged VAT on the products themselves, and the shipping expense to bring the order into the UK. This is the same if you import the order without using the UK Door-to-Door program.

No. You actually save about 2.5% off the order import fees as we do not charge you duties, only VAT when using the Door-to-Door program.

Product Lookup for UK Pricing

Please use the search UI to find the UK Program price for all products. Please note that the prices listed are estimates converted to British Pounds.
Products
  • Getting Started
  • Starter Kits
  • Overview
  • MESH: Signal 2.0
  • 18R2 Controller
  • Modules
  • Slats & Cables
  • Quickplugs
  • Clip-On Igniters
  • MJG Initiators
  • Audio Box
  • SMPTE
  • DMX
  • Command Center
  • Control Panel
  • COBRA Show Creator
  • Finale 3D
  • Accessories
  • Replacement Parts
  • Clearance Section
Support
  • Help Portal
  • Contact Us
  • Out of Stock Items
  • Shipping Times
  • Warranty and Service
  • Manage E-Mail Preferences
  • Privacy Policy
  • Terms & Conditions
More...
  • Meet COBRA
  • Facebook Group
  • Submit a Show
  • Club COBRA
  • COBRA-CON 2026
  • Firmware, Software & Hardware Updates
  • Upcoming Events
Products
  • Getting Started
  • Starter Kits
  • Overview
  • MESH: Signal 2.0
  • 18R2 Controller
  • Modules
  • Slats & Cables
  • Quickplugs
  • Clip-On Igniters
  • MJG Initiators
  • Audio Box
  • SMPTE
  • DMX
  • Command Center
  • Control Panel
  • COBRA Show Creator
  • Finale 3D
  • Accessories
  • Replacement Parts
  • Clearance Section
Support
  • Help Portal
  • Contact Us
  • Out of Stock Items
  • Shipping Times
  • Warranty and Service
  • Manage E-Mail Preferences
  • Privacy Policy
  • Terms & Conditions
More...
  • Meet COBRA
  • Facebook Group
  • Submit a Show
  • Club COBRA
  • COBRA-CON 2026
  • Firmware, Software & Hardware Updates
  • Upcoming Events
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